Shermac has been providing engineered-for-purpose service vehicles and water carts to the resource sector for two decades. Over this time, Shermac has evolved into a ‘one-stop shop’, and in this blog, we’d like to examine why this is important and how it benefits customers.
ONE STOP SHOP
One-stop describes an end-to-end process that takes a service from beginning to end and delivers a complete functional solution. Shermac is a partner that can see a project through from beginning to end, and supply everything needed to create a workable solution.
Shermac’s in-house capabilities include design and engineering, procurement, complete fabrication capabilities including assembly, testing, hydraulic engineering, auto electric, painting and commissioning, and extends to transport, delivery, operator training, after-sales support and parts.
UNBROKEN LINE OF SIGHT FROM CONCEPT TO DELIVERY
From Shermac’s perspective, this end-to-end capability is the realisation of a philosophy that helps to optimise the performance and efficiency of the business by eliminating the middle-man and provides a much more predictable cost base with complete control over quality and improved management of project timelines.
From a customer perspective, it means that Shermac has a complete and unbroken line-of-sight from initial concepts through to final delivery and has full accountability for every aspect of the project.
While many contractors may argue they have one-stop capability, this will often require extensive use of third parties for design, sourcing and fabrication, with the resultant loss of control and breakdown of the accountability trail.
If, for example, a client’s operational needs demand a non-standard hydraulic system that required the services of a third-party contractor, and there was a subsequent issue with the system, it can be a nightmare for the client to identify and contact the contractor for documentation, servicing and repairs. With Shermac, all these processes are completed in-house by our team of specialists, meaning one point of call for the client if there are any queries down the track.
OPTIMISING PERFORMANCE IS IN OUR DNA
For Shermac, optimising vehicle performance is part of our DNA and is the natural accompaniment to concept-to-delivery engineering and manufacturing capabilities. Not only does this ensure a product that is designed to perform as intended within defined parameters, it also ensures complete control over quality and project timelines while ensuring transparency and accountability that minimises buyer risk and minimises total cost of ownership.
